Australia's #1 NDIS Operations Platform
Simplify NDIS
Operations. Deliver Better Care.
One platform for compliance, workforce management, incident tracking, and AI-powered reporting — built exclusively for Australian NDIS providers.
No credit card required · Setup in 15 minutes · Australian data hosting
of NDIS providers say admin steals care time
of revenue lost to compliance overhead
cite excessive regulatory burden
wasted with CruxCare automation
Source: NDIS Provider Survey 2024
One Platform. Complete NDIS Operations.
Replace scattered spreadsheets, filing cabinets, and disconnected tools with one audit-ready platform built for Australian NDIS providers.
Participant Management
Complete participant profiles with NDIS plan details, risk assessments, service bookings, and audit-ready documentation — all in one place.
- NDIS number & plan date tracking
- Automated plan expiry alerts
- Service type & booking management
Workforce & Compliance
Track WWCC, Police Checks, NDIS Worker Screening, First Aid certificates and more — with automated expiry alerts before deadlines hit.
- Automated 30/60/90-day expiry alerts
- Evidence vault for document uploads
- Real-time compliance progress %
Incident Management
NDIS Practice Standards-aligned incident logging with severity classification, investigation workflows, and participant-linked records.
- Severity-based classification system
- Investigation & resolution workflows
- Participant-linked incident records
Rostering & Scheduling
Visual shift calendar, drag-and-drop rostering, timesheet management, and one-click export to Xero, MYOB, or CSV.
- Visual shift calendar & drag-drop
- Timesheet export to Xero & MYOB
- Leave & availability management
Invoicing & Billing
NDIS line item code allocation, automated invoice generation from timesheets, and end-to-end payment tracking.
- NDIS line item code allocation
- Auto-generate invoices from shifts
- Payment status & ageing tracking
Reporting & Analytics
15+ NDIS-specific report types with one-click audit export, compliance dashboards, and trend analysis.
- 15+ pre-built NDIS report types
- One-click PDF & Excel audit export
- Compliance trend dashboards
AI That Works as Hard as You Do
CruxCare uses advanced AI and Generative AI to automate the tedious, flag the critical, and generate the reports — so your team saves hours every week.
Smart Compliance Monitoring
AI continuously scans for expiring documents and compliance gaps across your entire organisation.
Auto-Generated Reports
One-click AI-written incident reports, progress notes, and audit summaries.
Predictive Expiry Alerts
AI forecasts compliance risks 30, 60, and 90 days ahead — before they become problems.
AI Case Note Writer
Generative AI drafts professional case notes from brief inputs, saving hours of documentation.
Intelligent Scheduling
AI-optimised rostering matches worker skills and availability to participant needs.
AI Chat Assistant
Ask any question about your NDIS operations and get instant, accurate answers.
AI Generated
Monthly Compliance Report
See Your Entire Operation at a Glance
Real-time KPIs, compliance status, and team activity — all in one powerful dashboard.
Active Workers
142
+8 this month
Active Participants
387
+24 this month
Compliance Rate
98%
↑ 3% vs last month
Open Incidents
4
2 pending review
Worker Compliance
Expiring Soon
AI Insights
Up and Running in 3 Simple Steps
Get your entire team onboarded and managing NDIS operations in under an hour — no training required.
Set Up in 15 Minutes
Create your organisation, invite your team, and configure your NDIS modules. Our guided setup wizard walks you through every step.
Add Your People
Import participants and workers in bulk or add them one by one. CruxCare auto-creates compliance checklists for every team member.
Manage & Grow
Track compliance, manage incidents, generate invoices, and run reports. AI handles the admin so you focus on care.
Audit-Ready at All Times
Never scramble for documents again. CruxCare keeps your compliance organised, tracked, and ready for any audit.
Worker Compliance Checklist
WWCC — Sarah M. expires in 14 days
Evidence Vault
Upload, organise, and access compliance documents instantly.
Expiry Tracking
Automated 30/60/90-day alerts before documents expire.
Progress Dashboards
Real-time compliance % for every worker and participant.
One-Click Audit Export
Generate audit-ready reports in PDF or Excel instantly.
Loved by NDIS Providers
Hear from real NDIS providers who transformed their operations and compliance workflows with CruxCare.
“CruxCare transformed our compliance workflow. We went from scrambling before audits to being audit-ready 24/7. The automated expiry alerts alone have saved us countless hours.”
Michelle R.
Provider Administrator, Sunlit Care Services
“The worker compliance checklist is a game-changer. I can see at a glance who needs to update their documents, and the system automatically reminds them. Our compliance rate jumped to 98%.”
David K.
Service Delivery Manager, PathForward Disability
“The AI case note writer is incredible — what used to take me 30 minutes now takes 5. And the incident management module is perfectly aligned with NDIS Practice Standards.”
Sarah T.
Support Coordinator, BrightPath Support
Plans That Grow With You
Start with a 14-day free trial. No credit card required.
Starter
For small providers getting started with NDIS operations.
Start Free Trial- Up to 50 participants
- Up to 10 workers
- Compliance tracking
- Incident management
- Basic reporting
- Email support
Growth
For growing providers who need the full platform.
Start Free Trial- Up to 250 participants
- Up to 50 workers
- Everything in Starter
- AI compliance monitoring
- AI case note writer
- Advanced reporting (15+ reports)
- Rostering & scheduling
- Priority support
Enterprise
For large organisations with custom needs.
Contact Sales- Unlimited participants
- Unlimited workers
- Everything in Growth
- SSO / SAML integration
- Custom integrations
- Dedicated account manager
- Custom onboarding
- SLA guarantee
All plans include: Australian data hosting · NDIS-aligned templates · Automated emails · 14-day free trial
Frequently Asked Questions
Everything you need to know about getting started with CruxCare and managing your NDIS operations.
Still have questions?
Get in TouchReady to Simplify Your NDIS Operations?
Join 500+ Australian NDIS providers who trust CruxCare to manage compliance, workforce, and operations — all in one platform.
No credit card required · Cancel anytime
Trusted by NDIS Providers Across Australia
From small community providers to large national organisations, CruxCare powers compliant NDIS operations in every state and territory.
NDIS Providers
Participants Managed
Compliance Rate
Hours Saved / Week
Active in All 8 States & Territories